I.H.S employs cutting edge, proven technologies to provide the best possible level of service to claim representatives and policyholders.
Our software and technology includes:
I.H.S's website is far more than photos and text. This interactive website holds a vast amount of data for insurance professionals as well as policyholders. Designed for ease of use, you can browse the areas we serve, housing options, as well as commonly asked questions. Claimsight logon to our custom software is available from any page. With www.ihshousing.com, you also have the option to navigate to our Facebook and Twitter pages.
Our internal application, ClaimSight, enables the highest degree of customer interaction while making pertinent and up to date information available to parties involved in a claim. Insurance professionals are provided with secure credentials to our application, enabling them to initiate, track, and report on placement. Once logged on, a number of generic reports are available for on-demand needs. With Claimsight, you can request housing, request an extension, give notice and register a property.
I.H.S employs a leading provider of technology management services. IHS Employees each have their own individual credentials, which are not shared with any other IHS team members. There are multiple employee permission levels within Claimsight, limiting the information which can be accessed. Our platforms meet all of the latest security, disaster recovery, and redundancy protocols called for with our industry clients. All data is stored in a secure, offsite datacenter with multiple telco points of entry, multiple power backup strategies (2 grids, 2 UPS's, 2 generators) and the data is backed up offsite once per day. Client data is not accessed by unauthorized personnel and backups can be restored to new hardware and in production within 4 hours.
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